ABOUT

Redwood is committed to offering a one stop “no wrong door” service delivery model, for adolescents and adults, in English and Spanish, in-person and remotely. Key components of our approach include:

• Guiding Principles – integrity, accountability, transparency, inclusiveness, and collaboration.
• Whole Person Focus – that encourages emotional, intellectual, physical, social, spiritual and vocational growth
• Cultural Competence – care is delivered in a manner that respects the cultural and religious values of our clients, staff and the community.
• Accreditation – we are a Joint Commission accredited Behavioral Health Facility
• Certification – we are a State of California DHCS Substance Use Disorder certified behavioral health facility.
• Measurement-Based Care – through a partnership with GreenSpace, Redwood is using validated assessment, process, and outcome measures from pre-admission through one year after discharge.The data is used to establish medical necessity ,inform clinical decision making, track reliable change, and provide Redwood and it’s insurance partners with data needed to cost effectively provide best practice care.
• Evidence-base – assessments, care plans, and treatment are aligned with best practice and an established evidence base.
• Population Health Screening and Referrals – clients receive screening and referrals in a manner consistent with addressing the primary determinants of health: including employment, housing, poverty, substance use, incarceration, trauma, nutrition, medical and dental needs, etc.
• Coordination of Care – service is delivered in a manner that incorporates family/professionals concerned with the client’s care (e.g. PCP, parents, etc) .
• Complex Case Management & Enhanced Care Management – Redwood is a private-sector resource/partner for stabilizing and treating clients with complex mental health needs.
• Safety – Redwood is committed to operating in compliance with the 2023 National Patient Safety Goals (NPSGs) for the Behavioral Health Care and Human Services sector.
• Compliance and Quality Assurance – licensing, accreditation, HIPAA compliance and quality assurance audits are conducted by a third party Compliance/QA specialist on an ongoing basis.